Terms and conditions

Terms of Use

These Terms of Use ("Terms") govern your use of the websites and online services provided by Tropical Fish International (TFI), which operates under the DBA CIS Int'l Holdings (N.A) Corp. ("CIS", "we", "our", "us"). These Terms apply to all TFI websites, mobile applications, and other online services (collectively, the "Sites").

By using any of the Sites, you agree to these Terms. If you do not agree to these Terms, do not use the Sites.

By using the Sites, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction.

All content, features, and functionality (including text, images, video, and audio) on the Sites are owned by TFI, CIS Int'l Holdings (N.A) Corp., or their licensors and are protected by intellectual property laws.

You may access and use the Sites for personal, non-commercial purposes. Unauthorized use of the Sites is prohibited.

You agree not to engage in any activity that interferes with or disrupts the Sites, including hacking, transmitting viruses, or violating any laws or regulations.

You may be required to register for an account to access certain features. You agree to provide accurate information and to keep your account details secure.

By submitting any content to the Sites, you grant TFI and CIS Int'l Holdings (N.A) Corp. a non-exclusive, royalty-free license to use, display, and distribute your content.

TFI strives to ensure the accuracy of all product descriptions, pricing, and availability on the Sites but cannot guarantee that all information is accurate, complete, or current.

We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, you will be notified via the contact information provided.

Prices are listed in U.S. dollars unless otherwise stated. Payment is due upon placing your order and can be made via approved payment methods, including credit cards and PayPal.

Delivery timelines depend on the destination and method chosen at checkout. TFI cannot guarantee delivery dates, but we aim to provide accurate estimates.

Please refer to our Refund Policy for details on returns and refunds.

Our Privacy Policy explains how we collect, use, and protect your personal information.

The Sites may contain links to third-party websites. We are not responsible for the content or practices of these websites.

The Sites and all content are provided "as is" without warranties of any kind. TFI disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.

TFI and CIS Int'l Holdings (N.A) Corp. will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Sites.

You agree to indemnify and hold TFI, CIS Int'l Holdings (N.A) Corp., and their affiliates harmless from any claims or damages arising from your use of the Sites or violation of these Terms.

These Terms are governed by the laws of the United States and the State of California without regard to conflict of law principles.

Any disputes arising under these Terms will be resolved through binding arbitration under the rules of the American Arbitration Association.

TFI reserves the right to modify these Terms at any time. Changes will be posted on this page, and the date of the last update will be noted.

For any questions regarding these Terms, please contact us at:

Email: [email protected]
Phone: +1 (310) 515 9469
Address: Tropical Fish International , 1405 , 178th Street , Gardena , CA 90248